📢 ⚠️ JACKSON ALERTS: PRE-FIRE SEASON TEST THURSDAY! ⚠️📢 Jackson County in partnership with all Cities will be conducting our annual pre-fire season test of the Jackson Alerts mass notification system. We will be initiating the test around 10am. The test alert will only be sent to those residents who have signed up for the Jackson Alerts system 🚨Who: An alert will be sent to folks who have signed up for Jackson Alerts. This can include a text message, phone call, email and app notification if you have it downloaded on your phone. ❓Haven’t signed up yet? Check out our website here to sign up here: https://member.everbridge.net/76864345342052/new 🚨 When: Thursday, May 15th 2025 🚨Time: The test will begin around 10AM, and fully conclude at 12PM Questions? Reach out to us at alert@jacksoncountyor.gov

Emergency Communications of Southern Oregon ECSO 911 is experiencing phone issues - see post below for status

📣 📨Jackson Alerts Email Today 📨📣 We will be sending a second round of emails to Jackson County residents who were previously signed up for a Citizen Alert account TODAY. This email will be sent to folks who have not set up a NEW username, and have not logged in to review that their contact information is still current. ▪️ The email will be from "Jackson Alerts" noreply@everbridge.net, we cannot change how this sender information appears. ▪️ The email will contain a link that will take you to a website where you will need to set up a new username and password in order to review your contact information. The username for Jackson Alerts cannot be the same as the username used for Citizen Alert. In the off chance you receive a second email and you have already updated your information either over the phone or by following this process in the first email, please disregard. Your information has been verified. Here are some FAQs that we have received: ❓Why can’t I use my email address or old username & password for Jackson Alerts? ☑️ The new username and password for Jackson Alerts cannot be the same as what you used for Citizen Alert. If the system doesn’t like your email address, you may have used it for your Citizen Alert account and will need to choose a new one. ❓Why am I receiving an error message when I click on the link in the email? ☑️If you had another person registered on your account, and you share an email address, they may have already clicked on the link to update the account. Feel free to call us if you encounter a rare situation like this. ❓What if I signed up at a community outreach event or over the phone? ☑️Jackson Alerts contains your contact information that was used when you originally signed up. If you do not want to set up a log in to review your information on the website, give us a call so we can review your information with you and make sure everything is up to date. ❓My mom is elderly, does not have an email and signed up for Citizen Alert over the phone. Does she need to set up on online account? ☑️No, since she does not have an email, she does not need to create an online account. Her name and contact information that was in Citizen Alert was moved into the Jackson Alerts system. Give call us at 541-774-6790 & we are more than happy to make sure mom’s contact information is still up to date. For more information, check out our website at jacksoncountyor.gov/alerts

⚠️Please use caution this weekend if you plan on debris burning!⚠️

📣Bear Creek Greenway users! Check this out!

🚨 𝗣𝗿𝗶𝘃𝗮𝘁𝗲 𝗪𝗲𝗹𝗹𝘀 & 𝗙𝗹𝗼𝗼𝗱𝗶𝗻𝗴: 𝗦𝗮𝗳𝗲𝘁𝘆 𝗦𝘁𝗲𝗽𝘀 🚨 Flooding can contaminate private wells with bacteria or other harmful substances, making the water unsafe to drink. If your well has been flooded: ✔️ Boil your water for at least one minute after it reaches a rolling boil, or use an alternative water source. ✔️ Look for signs of contamination—cloudy or muddy water may indicate your well has been impacted. ✔️ Get your water tested for coliform bacteria by an approved drinking water lab before using it for drinking or cooking. 𝗛𝗼𝘄 𝘁𝗼 𝗗𝗶𝘀𝗶𝗻𝗳𝗲𝗰𝘁 𝗬𝗼𝘂𝗿 𝗪𝗲𝗹𝗹 𝗔𝗳𝘁𝗲𝗿 𝗙𝗹𝗼𝗼𝗱𝗶𝗻𝗴: 🔹 Run an outside spigot until the water runs clear. 🔹 For many private wells, mixing 4 cups of bleach with 5 gallons of water will be enough to treat 200 gallons of water which yields approximately 50 ppm or 50mg/L 🔹 Circulate the bleach by running an outside hose into the well casing until you smell chlorine from the hose. 🔹 Turn on all cold water faucets inside until you smell chlorine, then turn them off. 🔹 Wait at least 8 hours before using the water. 🔹 Flush the system until no chlorine smell remains. 🔹 Test your water at least 5 days after disinfection—only use it for drinking or cooking once results confirm it’s safe. For more detailed guidance, visit