Jackson County, OR

Utility Failure

RVEM
Utility Failure 4952

Are You Prepared for a Power Outage?

Before the power goes out:

✓ Locate your main electrical panel or fuse box (it's usually on an interior wall near your electric meter).
✓ If your residence has a fuse box, maintain a supply of spare fuses of the correct amperage.
✓ Always keep a working flashlight available with extra batteries of the correct size and type.

When the power goes out:

✓ Check your fuse or breaker box for blown fuses or tripped circuits. If they are OK, see if neighbors have power.
✓ Call your utility company to report the outage. You may be asked for information or hear a recorded message that the outage in your area has already been reported.
✓ Turn off all electrical equipment (water heater, furnace, heaters, stove, TV, etc.) to prevent overloading the system when the power comes back on.
✓ Turn on a porch light and one light inside your home so you and the utility crew will know when power has been restored.
✓ Listen to the radio for updates on a battery powered radio.

Household Tips

✓ Your freezer may help keep food frozen during a power outage. Keep the door closed and cover it with blankets to help insulate it. When the power is restored, check the food and throw out anything that has spoiled.
✓ Automatic garage doors and gates won't open if the power goes out. Check to see if you have a manual override and learn how to use it.
✓ Never cook inside using charcoal or camping stoves; they can produce deadly carbon monoxide gas. Cook outside in a sheltered area.
✓ Never connect a home generator to a wall outlet. If used improperly, it can ruin your electrical system, start a fire and back-feed the system. Choose important appliances to plug into a generator and run it as needed.

If you see sparks or broken/frayed wires or if you smell hot insulation, shut off your electricity immediately.
► For a circuit breaker panel, shut off the electricity by turning all circuit breaker switches to the "off'' position.
► Use a wooden stick/dowel to turn off circuit breakers.
► Fora fuse box, pull out the two main fuses (cartridges).
TIP: Each person should have their own flashlight or headlamp. Store extra bulbs and batteries. You can purchase flashlights that you wind or shake rather than using batteries. Candles can be dangerous! It is best not to use candles for emergency lighting.

 

Natural GasGas Turnoff Infographic

Any odor of natural gas inside your home might indicate a leak. If you smell natural gas or hear a blowing or hissing noise, open the window and quickly leave the building. Turn off your gas at the meter as soon as possible.

To turn gas off:

  1. Locate the shut-off valve.
  2. Use a crescent wrench and turn the rectangular knob one-quarter turn clockwise to the horizontal position.
  3. Call your gas company from somewhere other than your home.
  4. If you turn off the gas for any reason, service should only be restored by a professional!
If you suspect a gas leak:
If you smell natural gas, get everyone away from the home immediately! Don't use your telephone. This includes cellular phones and all types of portable communications and electronic devices that have a battery. These can spark and create a source of ignition! Don't use matches, lighters or open-flame appliances and don't operate electrical switches.

Water Main

Earthquakes, winter storms and freezing weather can not only disrupt power, but they can also rupture water pipes causing flooding if not turned off quickly. Find the location of your home's water shut-off value:
► There is a shut-off valve at the water meter, but there may also be one closer to your house.
► Some common places to look for your master shut-off valve are:

► In the crawl space or basement where the water line enters the house.
► In the garage where the water line enters the wall or ceiling, near the water heater or by the clothes washer hookup.
► Outside near the foundation of your home, possibly protected by a concrete or clay pipe ring.

TIP: If you don't find a hand-operated master shut-off valve, have one installed on the house side of the meter. It may come in handy!

Water Meter Shutoff Infographic

Documents to download

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🔥Be aware of travel delays along Highway 230 while crews are working on this fire and smoke impacts.🔥
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Jackson County Emergency Management
8/13/2025
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Our partners from ODF are responding and requesting that motorists avoid the area so they can do what they do best and knock this fire down safely.
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Jackson County Emergency Management
8/12/2025
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Happening over the border in Douglas Co…
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Jackson County Emergency Management
8/12/2025
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🚩RED FLAG WARNING TOMORROW🚩 The National Weather Service Medford has issued a Red Flag Warning for part of Jackson County tomorrow, August 13th, 2025 from 2PM to 8PM. This means that critical fire weather conditions will be prevalent. Moderate to strong winds combined with critically low relative humidity can lead to rapid growth and spread of new and existing fires. PLEASE USE EXTREME CAUTION & DON'T START A FIRE! ODF Southwest Oregon District announced we are moving to EXTREME fire danger tomorrow. Please follow all regulations to avoid causing a new fire! ➡️ https://swofire.com/public-fire-restrictions/ • Affected Areas: Portions of the Rogue Valley in fire weather zone 622 which includes the communities of Medford, Central Point, White City, Shady Cove, Prospect, Lakecreek, Gold Hill, Rogue River, Jacksonville, Applegate, Talent, Phoenix, and Ashland. • Impacts: Northwest 10 to 15 mph with gusts as high as 25 mph. Humidity is expected to be between 14% to 18%. We are also tracking a forecasted “cool-down” later this week, which may open the door for potential thunderstorms this weekend.
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Jackson County Emergency Management
8/12/2025
10 0
🚩RED FLAG WARNING TOMORROW🚩 The National Weather Service Medford has issued a Red Flag Warning for part of Jackson County tomorrow, August 12th, 2025 from 2PM to 8PM. This means that critical fire weather conditions will be prevalent. Moderate to strong winds combined with critically low relative humidity can lead to rapid growth and spread of new and existing fires. PLEASE USE EXTREME CAUTION & DON'T START A FIRE! ODF Southwest Oregon District announced we are moving to EXTREME fire danger tomorrow. Please follow all regulations to avoid causing a new fire! ➡️ https://swofire.com/public-fire-restrictions/ • Affected Areas: Portions of the Rogue Valley in fire weather zone 622 which includes the communities of Medford, Central Point, White City, Shady Cove, Prospect, Lakecreek, Gold Hill, Rogue River, Jacksonville, Applegate, Talent, Phoenix, and Ashland. • Impacts: Northwest 10 to 15 mph with gusts as high as 25 mph. Humidity is expected to be between 12% to 15%. Along with the Red Flag Warning, the NWS has issued an Extreme Heat Warning through 2AM Wednesday. This means the Rogue Valley is forecasted to reach temperatures above 100 degrees with no reprieve overnight. We are also tracking a forecasted “cool-down” later this week, which may open the door for potential thunderstorms this weekend.
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Jackson County Emergency Management
8/11/2025
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Happening Today...
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Jackson County Emergency Management
8/11/2025
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